03-30-2011, 05:46 PM
(03-30-2011, 12:13 AM)JonO Wrote: I have to disagree about Mica's response. KJC considers itself a professional game company, providing a service in return for fees. Any company that ignores a customer for four months and then brushes off the delay with a "Sorry about that, but we've been busy," has forgotten that it is the customers, not the computers that make the game happen, and in my ever-so humble opinion, doesn't deserve to have customers. To make his day they should have gifted him with a goodly chunk of free play. That would have been a way of rewarding a customer for having enough faith in them to still be hoping for a response after a third of a year of being ignored.
I still think that Mica's response probably made the poor fellow's day.